I recently read an article, one of many, that talked about what's wrong with big box pet stores. I couldn't help but wonder, 'But what are they doing right?'

"A big box store (also known as a hyperstore, supercenter, superstore, or megastore) is a physically large retail establishment that's usually part of a chain of stores."…

"Customer service" is a term that's thrown around a lot, but what does it actually mean to someone who's in the pet industry?

> Having a sale?

> Being extra lovey-dovey to the animals?

> Making sure employees greet and say goodbye to customers?

> Being polite on the phone?

> Keeping products organized?

             …

If marketing strategy is high on your list of priorities for your pet business, here's a NEWSFLASH:

Some people think buying a luxury pet item for their dog is about as necessary as getting shoes for a fish. And then there are those

So you think you know how well a dog can smell? Well keep reading and you may learn a thing or two. Nothing beats the talents of a dog's snout except maybe Dumbo's trunk, but I'll get to…

When I get to Heaven, I like to think I'll have a menagerie of animals surrounding me. There will be…

My love for animals started in the womb -- I think I was born barking. Becoming the founder/director of an animal sanctuary was a position that seemed natural, but I had no idea what lay ahead of me.

 If there really are angels on Earth, search and rescue dogs are the furry ones.

I can't remember a time when I didn't have an animal -- dogs, turtles, frogs, cats, horses...the only reason why I didn't have fish was because I didn't want them to live in a bowl. What I do…

The heartbreak that comes with losing a pet, no matter if by accident, a medical condition, or euthanasia, can be paralyzing. But I know from experience that memorializing them can be a way to lessen the pain and even bring joy.

 Can you teach someone to be a writer? I can hear the fans on one side of the stadium yelling, "Yes!” while those in the nose-bleeds shout, "No!"

Going to visit Laura and Jeff, your old college buddies, for a vacation but can't bear to leave Scruffy? Then there's places to go and people to see before you begin your journey so everyone…

Ah June.....perfect temperature, flowers in bloom, National Garfield the Cat Day.
'Scuse me?

With everything that's going on in our world, it's no wonder why you probably haven't thought about why animals have fur. I, fur one, have always been a huge fan of fur. (I couldn't wait…

Look at these adorable creatures! Is it any wonder why we celebrate them with their own holidays? It's time to continue our stroll down Pet Lane and to see just what is up for the rest of May with our furry ones.

Like Chihuahua's weren't spoiled enough, there's now a HOLIDAY for them. 
May 14th is National…